Digital Bytes
If you have a Digital Bytes suggestion, please contact Jamie at jmatczak@wvls.org.
Using Jing
Time: 16:21
Description: Jing is a free screencast tool that is great for capturing images or video. Learn how to do both in this Digital Byte.
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Digital Byte Training Guide
Using Dashboard
Time: 7:34
Description: This Digital Byte focuses on using Dashboard and its statistics, available on the WVLS website.
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Digital Byte Training Guide
Setting Up a Doodle Poll
Time: 11:33
Description: Learn how to set up a poll using Doodle, a free online tool. It also shows you how to share your poll, as well as the results of your poll.
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Digital Byte Training Guide
Booking Makerspace Kits
Time: 10:14
Description: Learn how to book a WVLS Makerspace kit for your library with step-by-step instructions.
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Digital Byte Training Guide
Customer Service, Phone and Email Tips
Time: 17:45
Description: This byte focuses on customer service in the library, and more specifically, how we can best communicate with patrons and colleagues over the phone and via email.
Customer Service, The Role of Body Language
Time: 16:24
Description: This byte focuses on customer service in the library, and more specifically, how body language and facial expressions can have an impact on the service we provide.
Customer Service, The Role of Positive Language
Time: 18:22
Description: This byte focuses on how using positive language can improve library service. What phrases should we be using regularly? Which ones should we avoid?
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Digital Byte Training Guide
Latest Digital Byte
What is Digital Bytes?
Wisconsin Valley Library Service
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Wausau, WI 54403
715-261-7250
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