Inclusive Services

To suggest additions, please email Jamie Matczak at

What does it mean to be Inclusive?

Wisconsin public libraries are places where everyone should be safe, welcomed, and respected in experiences such as
(but not limited to):

  • Arrival at the building (transportation, physical accessibility, signage, hours of service, greetings by library staff)
  • Intersections with library policies (getting a library card, using a computer, paying a fine)
  • Perusal, use, and request of library materials (navigating the aisles, accessing Wi-Fi, individual privacy, diversity
    of collection)

Continue Reading this Statement from the Division of Libraries and Technology (May 25, 2017).


What’s New

ASCLA LogoThe Association of Specialized and Cooperative Library Agencies (ASCLA) is excited to announce the update of 15 Library Accessibility Toolkits to help better serve patrons. These toolkits were developed to help library professionals understand the challenges and opportunities presented by issues of equitable access for library users. Issues include 1) users with mental health issues  2) users with learning and/or attention issues 3) users with developmental disabilities 4) users with sensory disabilities 5) users with service animals 6) users who need assistive technology and 7) users with physical disabilities.

The press release and more information on the toolkits can be found here.


Collaboration Toolkit photoThe Public Library and School Library Collaboration Toolkit is itself an example of collaborative planning and effort. The Interdivisional Committee on School/Public Library Cooperation (SPLC) worked for three years to create a resource useful for all librarians and library staff working with children, students, and teens.

Download a PDF of the Public Library and School Library Collaboration Toolkit.


Wisconsin Valley Library Service
300 N 1st Street
Wausau, WI 54403

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