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FAQ
  • Where can I find a list of Gale Courses?
  • How do I enroll in a course?
  • Is my personal information secure?
    • Yes, Gale Courses does not use your phone number or address after your student account is created. You could even insert your library’s phone and address.
  • I forgot my student account password, can you help me?
  • Can I see a list of the courses I’ve already taken?
    • Yes, log in at education.gale.com/l-wvalley/ then click “My Account,” on the left side of the screen you will see courses you’ve taken under “Previous Courses.”
  • How often are courses offered?
    • Each course is offered 12 times per year and last six weeks.
  • Where can I find course descriptions?
    • Find a course, click on the title, click on “Syllabus.”
  • Can I access the lessons at once? I have a deadline.
    • No, course lessons are made available on Wednesdays and Fridays. However, the Healthcare Certificates are not gated and can be accessed all at once.
  • Do I have to take the quizzes and final exam?
    • No, you can skip the quizzes and final exam. However, if you would like a course completion certificate, you cannot skip assignments, quizzes or the final exam.
  • Are courses ever canceled for low enrollment?
    • No, even if you are the only person enrolled the course will continue.
  • Can I request an extension for a class?
    • Yes, you can request a two-week extension after you log into your course.

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Wisconsin Valley Library Service
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Wausau, WI 54403
715-261-7250

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